If your point of departure is France, you may still claim the VAT refund when the form has not been stamped by French Customs because of the organisation of the service, in exceptional circumstances:
You have to address, within 6 months after the date of purchase of your goods, a request for a tax refund to the Regional Directorate of Customs and Excise whose jurisdiction includes your point of departure from the European Union (List of Regional Directorates)
FOR YOUR INFORMATION: FRENCH CONSULATES GENERAL IN CANADA AND THE U.S.
Moncton & Halifax
NB; NS; PEI; Qc & NF east of 60° longitude
Consulat général de France à Moncton & Halifax
777, rue Main
suite 800
Moncton NB, E1C 1E9
tel: (1) 506-857-4191
fax: (1) 506-858-8169
Montreal
South-western part of Qc
Consulat général de France à Montréal
Consulat Général de France à Montréal
_1501 Mc Gill Collège
_10ème étage
_bureau 1000
Montréal QC H3A 3M8
tel: (1) 514 878–4385
fax: (1) 514-878-3981
Ottawa
The Ontarian part of the national capital
Service consulaire de l’ambassade de France au Canada
42, promenade Sussex
Ottawa
ON, K1M 2C9
tel: (1) 613-789-1795
fax: (1) 613-562-3735
Quebec
Northern and Eastern (but only west of 60° longitude) parts of Qc
NF west of 60° longitude
Consulat général de France à Québec
Maison Kent
25, rue Saint-Louis, Québec
Qc, G1R 3Y8
tel: (1) 418-266-2500
fax: (1) 418-266-2515
Toronto
ON (except Ottawa); MB; SK; NW
Consulat général de France à Toronto
2 Bloor Street East suite 2200
_Toronto ON M4W 1A8
tel: (1) 416-847-1900
fax: (1) 416-847-1901
Vancouver
BC; AB; YT Consulat général de France à Vancouver
1130 West Pender Street
suite # 1100
Vancouver
BC, V6E 4A4
tel: (1) 604-681-4345
fax: (1) 604-681-4287
ATLANTA
AL; GA; MS; NC; SC; TN
Consulat général de France à Atlanta
3475 Piedmont Rd NE,
Suite #1840
Atlanta, GA 30305
tel: (1) 404-495-1660
fax: (1) 404-880-9408
BOSTON
ME; MA; NH; RI; VT
Consulat général de France à Boston
Park Square Building
Suite #750
31 Saint James Avenue
Boston, MA 02116
tel: (1) 617-542-7374
fax: (1) 617-542-8054
CHICAGO
IA; IL; IN; KS; KY; MI; MN; MO; NB; ND; SD; WI
Consulat général de France à Chicago
205 North Michigan Avenue
Suite #3700
Chicago, IL 60611
tel: (1) 312-327-5200
fax: (1) 312-327-5201
HOUSTON
AR; OK; TX
Consulat général de France à Houston
777 Post Oak Boulevard
Suite #600
Houston, TX 77056
tel: (1) 713-528-2799
fax: (1) 713-528-2911
LOS ANGELES
AZ; South CA; CO; NM; South NV
Consulat général de France à Los Angeles
10390 Santa Monica Boulevard # 410
Los Angeles, CA 90025
tel: (1) 310-235-3200
fax: (1) 310-312-0704
MIAMI
FL; PR; USVIalso: Anguilla (UK); Bahamas; BVI (UK); Cayman Islands (UK); Montserrat (UK); Turks & Caicos (UK)
Consulat général de France à Miami
1 Biscayne Tower
Suite #1710
2 South Biscayne Boulevard
Miami, FL 33131
tel: (1) 305-372-9798
fax: (1) 305-372-9549
NEW ORLEANS LA
Consulat général de France à la Nouvelle-Orléans
1340 Poydras Street
Suite #1710
New Orleans, LA 70112
tel: (1) 504-523-5772
fax: (1) 504-523-5725
NEW YORK
CT; NJ; NYalso: Bermuda (UK)
Consulat général de France à New York
934 Fifth Avenue
New York, NY 10021
tel: (1) 212-606-3688
fax: (1) 212-606-3620
SAN FRANCISCO
AK; North CA; HI; North NV; OR; UT; WA; WYalso: AS; FSM; Guam; Marshall Islands; Northern Mariana Islands; Palau
Consulat général de France à San Francisco
540 Bush Street
San Francisco, CA 94108
tel: (1) 415-397-4330
fax: (1) 415-433-8357
WASHINGTON D.C.
DE; MD; OH; PA; VA; WV
Consulat général de France à Washington
4101 Reservoir Road, NW Washington, DC 20007
tel: (1) 202-944-6195
fax: (1) 202-944-6148